Sérgio has an exceptional depth of knowledge and experience in multiple areas of design.

MR, Senior Service Designer, frog

Sérgio has helped to improve customer experience in multiple industries, achieving remarkable results regardless of the clients' maturity.

MN, Senior Director at Capgemini Engineering

I follow very few designers, but your findings and approach have always been exceptional. Kudos.

TK, Head of New Partnerships, global technology company

I downloaded your Hypothesis & KPI worksheets. Looking forward to practice!

Gwen J., UX Designer, Austin, Texas

Hi Sérgio, I just discovered you online through your amazing content. Thanks for sharing your wisdom!

Christina A., PhD, University of West Africa

We had a great session using your framework! Very well structured, and brought something [the client] hasn't really considered before.

Emily L, Service Designer, Oslo